Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the Nora iOS application and any related screens and services we provide (the "Service"). By downloading, installing, or using Nora, you agree to these Terms. If you do not agree, please do not use Nora.

Nora is operated by Chuka Ufomadu, 7901 4th St N STE 300, St. Petersburg, FL 33702, USA ("we", "us", "our"). You can contact us at norahairapp@gmail.com.

1. About Nora

Nora is a generative-AI hairstyle preview app. You provide a selfie, choose a hairstyle from our catalog, and Nora uses Google's AI model to render a preview image of how that style might look on you. Nora is a visualization tool. The previews are illustrative — they are not a guarantee of how a particular hairstyle, treatment, or chemical service would actually appear or be applied on you.

2. Eligibility

You may use Nora only if:

• You are at least 18 years old, or the age of majority in your jurisdiction, whichever is higher
• You are legally allowed to enter a binding contract with us
• You are not prohibited from using the Service under applicable law

If you use Nora on behalf of someone else, you represent that you have their authority to bind them to these Terms. The app is not intended for use by, and may not be used by, children.

3. Your account

Nora signs you in automatically using Firebase Anonymous Authentication. There is no email or password to remember; your installation is identified only by an anonymous device-scoped UID. If you uninstall and reinstall Nora, the UID is reset and your in-app session begins fresh.

You are responsible for the security of the device you use Nora on, and for any activity that occurs in connection with your installation.

4. Your content

4.1 What "Your Content" means

"Your Content" is everything you contribute to Nora: the selfies you choose, the looks you save to your Lookbook, the text you type into Contact Us, and anything else you upload or generate while using the Service.

4.2 You own Your Content

You retain ownership of Your Content, including any image Nora generates from your selfie. We do not claim any property right over your selfies or your generated looks.

4.3 License you grant us

To run the Service, you grant us a worldwide, royalty-free, non-exclusive, sublicensable license to host, transmit, process, display, modify (only to the extent strictly necessary for the AI generation), and otherwise use Your Content for the sole purpose of providing the Service to you. This license:

• Lasts only as long as Your Content is in the Service
• Ends automatically when Your Content is released from memory or deleted from the Lookbook
• Does not allow us to use Your Content for advertising, to train third-party models, or for any purpose other than fulfilling your request

We do not use Your Content to train AI models of our own.

4.4 Your representations about Your Content

By submitting Your Content to Nora you confirm that:

• The content is of yourself, or of a person who has given you permission to use their likeness for this purpose
• You have all rights necessary to use the content with Nora
• The content does not violate any applicable law, including laws about defamation, harassment, sexual material involving minors, or intellectual property

You must not submit:

• Photos of other people who have not consented
• Photos of minors
• Nudity, sexually explicit content, or content that depicts violence
• Images that infringe someone else's intellectual property
• Images that include personally identifying information about anyone other than yourself

We reserve the right to refuse a generation request if it appears to violate these rules. The app's in-app photo guide describes the practical limits.

4.5 AI-generated images

Generated images are produced by an automated model. They may:

• Contain inaccuracies or visual artifacts
• Differ from how the same hairstyle would actually appear on you
• Generate slightly different results between attempts on the same selfie

You are responsible for deciding what to do with a generated image (e.g., sharing it, taking it to a stylist as inspiration, etc.). Nora makes no promise that the image is medically, professionally, or factually accurate.

5. License to use Nora

We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use Nora on Apple devices you own or control, solely for your personal, non-commercial use, and subject to these Terms and Apple's App Store terms.

You agree not to:

• Reverse engineer, decompile, or attempt to derive the source code of Nora, except to the extent that applicable law expressly prohibits such restriction
• Modify, adapt, or create derivative works of Nora
• Strip, alter, or obscure any proprietary notices in Nora
• Use Nora to develop a competing product or service
• Bypass App Check, Apple's signing, or any technical protection
• Use Nora to generate, store, or share content that violates the rules in section 4.4
• Sell, sublicense, or commercially exploit Nora or your access to it

6. Subscriptions and payments

6.1 Free and premium tiers

Nora offers core hairstyle preview functionality for free. Certain features may be reserved for Nora Premium, a paid subscription purchased through the Apple App Store.

6.2 Auto-renewing subscriptions

If you purchase a subscription:

• Payment is charged to your Apple ID at confirmation of purchase
• Your subscription automatically renews at the same price for the same period unless you cancel at least 24 hours before the end of the current period
• Your Apple ID will be charged for renewal within 24 hours before the end of the current period
• You can manage and cancel your subscription in your Apple ID's Subscriptions settings at any time; you can also reach this from Nora's "Manage Subscription" screen

6.3 Cancellation, refunds, and free trials

• Cancellations take effect at the end of the current billing period; you keep access until then
• Any unused portion of a free trial is forfeited if you purchase a subscription
• Refunds are governed by Apple's App Store refund policy. Requests must be submitted through Apple. We cannot issue refunds directly for App Store purchases

6.4 Price changes

We may change subscription prices. Where required by law we will notify you before the change takes effect and give you the chance to cancel.

7. Intellectual property

7.1 Our IP

Nora, the Nora name, the Nora logo, the hairstyle catalog, the reference images we ship with the app, the prompt engineering, and all software, design, and content we provide are owned by us or our licensors and are protected by intellectual property laws. Nothing in these Terms transfers any of those rights to you.

7.2 Your IP in Your Content

See section 4. You keep ownership of Your Content. We get only a narrow license to process it on your behalf.

7.3 Feedback

If you send us suggestions or feedback, you grant us a perpetual, royalty-free, worldwide license to use it without obligation to you.

8. Third-party services

Nora relies on services provided by Google (Firebase and AI) and Apple (App Store, iCloud, Photos). Your use of those services is governed by the respective providers' own terms and privacy policies. We are not responsible for the acts or omissions of these third parties beyond the scope of our own Service.

9. Acceptable use

In addition to the content rules in section 4.4, you agree not to:

• Use Nora to harm, harass, defame, impersonate, or stalk anyone
• Attempt to gain unauthorized access to our systems or to other users' data
• Interfere with or disrupt the Service or the servers and networks it runs on
• Use Nora in any way prohibited by applicable export or sanctions laws

We may suspend or terminate your access if you violate this section.

10. Disclaimers

The Service and all generated images are provided "AS IS" and "AS AVAILABLE," without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or arising from a course of dealing.

We do not warrant that:

• Generated images will be accurate, lifelike, or free of artifacts
• Nora will be uninterrupted, secure, or error-free
• Any specific hairstyle preview is suitable for your hair type, scalp, or any underlying medical condition

You use the Service at your own risk and your sole remedy for dissatisfaction is to stop using it.

11. Limitation of liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages of any kind
• Our total cumulative liability to you for any claim arising out of or relating to the Service is limited to the greater of (a) the amount you paid us for Nora in the 12 months before the event giving rise to the claim, or (b) USD $50

Some jurisdictions do not allow the exclusion or limitation of certain damages; in those places, this section applies only to the extent permitted.

12. Indemnification

You agree to defend, indemnify, and hold us, our affiliates, and our respective directors, officers, employees, and agents harmless from and against any claim, demand, loss, or damage (including reasonable attorneys' fees) arising from:

• Your Content
• Your use of, or inability to use, Nora
• Your violation of these Terms
• Your violation of any applicable law or third-party right

13. Termination

You may stop using Nora at any time by uninstalling the app. We may suspend or terminate your access to the Service, with or without notice, if we believe you have violated these Terms or applicable law, or if we discontinue the Service.

Termination does not affect any rights or obligations that by their nature should survive (for example, sections 4.4, 7, 10, 11, 12, 14 and 15).

14. Governing law and disputes

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-law rules. You agree that any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Pinellas County, Florida, USA, and you consent to the jurisdiction of those courts.

If you live in the European Union, the United Kingdom, or any other jurisdiction whose law provides you with consumer protections that cannot be waived by contract, those protections apply to you and nothing in this section limits them.

15. Apple-specific terms

Because Nora is distributed through the Apple App Store, the following apply between you and Apple:

• These Terms are between you and us, not between you and Apple. Apple is not responsible for Nora or its content
• Apple has no obligation to provide maintenance or support for Nora
• In the event of any failure of Nora to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to Nora
• Apple is not responsible for addressing any claims relating to Nora or your possession or use of it, including (a) product-liability claims, (b) any claim that Nora fails to conform to any applicable legal or regulatory requirement, and (c) claims arising under consumer-protection or similar legislation
• In the event of any third-party claim that Nora or your use of it infringes that third party's intellectual property rights, we (not Apple) are responsible for the investigation, defense, settlement, and discharge of any such claim
• You represent that you are not located in a country that is subject to a U.S. Government embargo, and that you are not listed on any U.S. Government list of prohibited or restricted parties
• Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you

16. Changes to these Terms

We may update these Terms from time to time. When we do, we will:

• Update the "Last updated" date at the top
• Post the new version at the same URL where you found this one
• For material changes, surface a notice inside Nora

Continued use of the app after the new Terms take effect means you accept the updated terms.

17. Contact

Questions, complaints, or formal notices under these Terms:

Chuka Ufomadu
7901 4th St N STE 300, St. Petersburg, FL 33702, USA
norahairapp@gmail.com